Frequently Asked Questions
What insurance are accepted?
Our therapists are currently in-network with Aetna, United Health, Optum, Blue Cross Blue Shield, Anthem, Community first and Superior Health. Unfortunately, our therapists are not currently in-network with Medicare.
Any out of pocket expense?
This will vary based on your payment method. If you are using your insurance benefits, you can call the customer service number on the back of your card to confirm your specific benefits. You can ask, “What are my behavioral health benefits?” to find out how much you would pay for a therapy session. If you are using an EAP, you will normally have a certain number of free sessions before you have to pay with your insurance benefits or out-of-pocket. To use your EAP, it’s best to call them ahead of time and let them know you are planning to see a therapist at Hope Village Wellness Center. They will then give you a referral number which you can bring to your first appointment.
Out of network?
This will also be based on your insurance plan. It is best to call the insurance benefits customer service number on the back of your card to confirm out of network coverage and expense. We accept Anthem Blue Cross Blue Shield of California as out of network. However, you will need to call your insurance for approval before seeing one of our therapists.
Cancellation
Appointment Cancellation Policy?
Hope Village Wellness Center has a 24-hour cancellation policy. To cancel an appointment, reach out to your provider and they will reschedule for you. You can cancel your appointment when you get the notification reminder on your phone. If you cancel within 24 hours you may be charged a cancellation fee, up to the full session cost.
Frequently Asked Questions
What is Ketamine-Assisted Psychotherapy?
Ketamine-Assisted Psychotherapy combines psychotherapy with ketamine treatment. Therapy may focus on preparation, emotional support, processing, and integration before and after ketamine treatment.
Do you provide the ketamine?
Ketamine is a prescription medication and should be provided and managed by an appropriately qualified medical professional. Contact Hope Village Wellness Center to learn how psychotherapy services may coordinate with your existing or prospective ketamine treatment.
Is KAP the same as ketamine treatment?
No. Ketamine treatment is a medical intervention. KAP incorporates psychotherapy around the ketamine treatment experience.
Is Ketamine-Assisted Psychotherapy right for me?
That depends on your individual mental health needs, medical history, treatment goals, and the assessment of the professionals involved in your care. An initial consultation can help determine whether psychotherapy and integration support may be appropriate.
Can KAP be used with trauma therapy?
KAP may be incorporated into a broader trauma-informed treatment plan when clinically appropriate. Your therapist can discuss how approaches such as EMDR or Brainspotting may fit into your overall treatment plan.
Do I need to have ketamine treatment before starting therapy?
Not necessarily. Preparation and consultation may be an important part of the KAP process. Your therapist can discuss your goals and coordinate appropriately with your medical provider.
Begin Your Ketamine-Assisted Psychotherapy Journey
If you are exploring Ketamine-Assisted Psychotherapy in San Antonio, TX, Hope Village Wellness Center can help you understand the psychotherapy and integration component of KAP and determine whether this approach fits your therapeutic goals.
Contact Hope Village Wellness Center to schedule a consultation.
Frequently Asked Questions
How long is an EMDR or Brainspotting Intensive?
The length of an intensive depends on your treatment goals, clinical needs, readiness, and the format recommended by your therapist. A consultation can help determine an appropriate structure.
Can I use both EMDR and Brainspotting?
Potentially. EMDR and Brainspotting are different therapeutic approaches, and your therapist may recommend one approach or incorporate elements of both based on your goals and clinical presentation.
Do I need to have a PTSD diagnosis?
No. A formal PTSD diagnosis is not necessarily required to explore trauma-focused therapy. Your therapist will assess your concerns and determine whether EMDR, Brainspotting, or another approach is appropriate.
Is an intensive the same as regular therapy?
No. An intensive provides a more concentrated therapy format than a typical weekly session. It is designed around focused therapeutic goals and may involve longer or more frequent sessions.
Is EMDR and Brainspotting therapy right for me?
That depends on your individual circumstances. An initial consultation can help determine whether an intensive format and these therapeutic approaches are clinically appropriate for you.
Begin Your EMDR or Brainspotting Intensive
If you are looking for EMDR therapy or Brainspotting therapy in San Antonio, Texas, Hope Village Wellness Center can help you explore whether a focused intensive is appropriate for your needs.
Schedule a consultation to discuss your goals, treatment needs, and whether an EMDR or Brainspotting Intensive is the right fit for you.
Frequently Asked Questions
What is SSP therapy?
The Safe and Sound Protocol is an auditory-based intervention designed to support nervous-system regulation and social engagement. It is often incorporated as an adjunct to psychotherapy or other supportive care.
Is SSP the same as music therapy?
No. SSP uses specially processed music as part of a structured listening program. It is distinct from traditional music therapy.
Is SSP a treatment for PTSD?
SSP is not a standalone cure or guaranteed treatment for PTSD. It may be used as an adjunctive regulation-focused intervention within a broader trauma-informed treatment plan.
How long does the Safe and Sound Protocol take?
The amount and pace of listening can vary from person to person. SSP is individualized based on your responses, goals, and tolerance rather than requiring everyone to follow exactly the same schedule.
Can SSP help with anxiety?
Some people seek SSP as support for nervous-system regulation related to anxiety and emotional overwhelm. Individual results vary, and SSP should be considered within the context of your overall mental health needs.
Can SSP be used with EMDR or Brainspotting?
SSP may be incorporated into a broader therapeutic plan that includes EMDR or Brainspotting when clinically appropriate. Your therapist can help determine how different approaches may fit together.
Is SSP appropriate for everyone?
No. Individual assessment and pacing are important. Your provider can discuss whether SSP is appropriate based on your goals, current functioning, sensory needs, and therapeutic circumstances.
Begin the Safe and Sound Protocol
If you are looking for Safe and Sound Protocol in San Antonio, TX, Hope Village Wellness Center can help you explore whether SSP may be an appropriate addition to your wellness or therapeutic plan.
Contact Hope Village Wellness Center to schedule a consultation and learn more about SSP.